POLICIES
CUSTOMER RESPONSIBILITIES
All customers will be held to the same standard when it comes to understanding our terms and conditions for our policies. If there is any miscommunication or issues with the policies listed, they must be addressed to our company via. email: StrictlyStacked@gmail.com . If the customer fails to contact us about any problems they have with our policies before they place their purchase, the issue will not be addressed or resolved.
Preorder Policy for Full Throttle Racing Jacket
Thank you for your interest in our Full Throttle racing jacket! We're excited to offer this exclusive item to our customers. Please note the following policies regarding preordering and shipping:
1. Preorder Details: The Full Throttle racing jacket is available for preorder. Due to the customized nature of this product, please anticipate a production time of 5-6 weeks before shipping.
2. Production Commencement: Production for all preordered Full Throttle racing jackets will begin on April 30th, 2025. This date marks the initiation of the manufacturing process, ensuring that your jacket is crafted with precision and care.
3. Communication and Updates: We understand the anticipation of receiving your order, and we strive to keep you informed throughout the production and shipping process. For regular updates and behind-the-scenes glimpses of our production, please follow us on Instagram @StrictlyStacked. We'll provide frequent updates to keep you in the loop.
4. Final Sale: All orders for the Full Throttle racing jacket are FINAL. Once the preorder is placed, it cannot be canceled or refunded. Please review your order carefully before completing your purchase.
Thank you for your understanding and support as we work to deliver a high-quality product. If you have any questions or concerns, feel free to reach out to our customer support team at StrictlyStacked@gmail.com. We appreciate your patience and look forward to delivering your Full Throttle racing jacket to you soon!
PREORDER PROCESS
If an item is labeled in the description as a PREORDER, all orders placed on this item must have check our terms and conditions box before they place their PREORDER on that particular item. Customers will not be able to complete their purchase until they have selected this box, and ALL customers are responsible for reading the terms and conditions for the PREORDER before they check the box to complete their purchase. Details on shipping times will be listed vividly in detail in each customer's order confirmation which will be sent to them via. email. After purchasing a PREORDERED item, you are now fully committed to abiding by the duration of the PREORDER duration and will have to wait the duration of the process to have your item delivered. For updates on your PREORDER, we suggest you to follow our INSTAGRAM : @StrictlyStacked , where we will post updates every few days on the progress of your PREORDER. All emails about order progress will not be answered until the bulk order for that desired product is completed and being shipped to each of the customers. Thank you
HEARTBREAKER VARSITY JACKET RELEASE INFO
Our release of our Full Throttle racing Jacket will be available for purchase and preorder on April 25, 2025, at 1pm (CST). Before the purchase is placed on our website, the customer is required to select an agreement box placed above the checkout page in their shopping cart stating that they agree to the terms and conditions listed here in our policies page. Once the box is clicked this means that all customers are required to wait accordingly for their item to be fulfilled. ALL orders will be shipped out in 5-6 weeks. There will be absolutely no refunds because all customers are responsible for reading the policies and terms and conditions before they check the box to complete their purchase. Exchanges will be available upon the delivery of the product to the customer if there are signs of damaged goods, stains, etc. Exchanges can only be accepted if the problem is addressed to the company within one week of the package being delivered.
FRAUD PREVENTION POLICY
To maintain a secure shopping environment for our customers, ALL orders flagged as high risk of fraud detection will be automatically canceled and refunded. This proactive measure is implemented to safeguard our customers and prevent potential chargebacks.
ALL SALES ARE FINAL
When making any purchases through our company, all purchases are FINAL. This means if an item is labeled as a PREORDER in the description of that particular product, refunds and chargebacks will not be accepted because we have installed a TERMS AND CONDITIONS box that is listed before completing your purchase saying that you accept the wait times and abide by our companies PREORDER fulfillment
REFUNDS / EXCHANGES
All purchases cannot be refunded, or items will not be returned unless item is shown being defected or damaged within 1 week of the arrival of the delivery. To contact us about refunds and item exchanges, please reach out to our email team: StrictlyStacked@gmail.com
Shipping Delay Disclaimer
Strictly Stacked acknowledges that while we strive to ensure timely delivery of all shipments, there may be circumstances beyond our control that could result in shipping delays. These circumstances may include, but are not limited to, adverse weather conditions, carrier operational issues, natural disasters, customs delays, and unforeseen logistical challenges.
As such, Strictly Stacked hereby disclaims any responsibility for shipping delays that occur once the package has been handed over to the designated carrier for delivery. While we will make every effort to assist in tracking and resolving any issues that may arise during transit, we cannot guarantee delivery dates or times.
Customers are encouraged to track their shipments using the provided tracking information and to reach out to the carrier directly for any specific inquiries regarding the status of their delivery. Strictly Stacked will provide support and assistance to the best of our ability within the scope of our policies and procedures.
By proceeding with a purchase from Strictly Stacked, customers acknowledge and accept that shipping times and delivery dates are estimates only and are subject to change without prior notice due to circumstances beyond our control.
This shipping delay disclaimer is effective immediately and applies to all orders placed with Strictly Stacked henceforth.